Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104795 | East Renfrewshire Council | handling of application (complaints by opponents) | Not upheld, recommendations | March 2013 |
| 201104862 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, recommendations | March 2013 |
| 201104883 | Business Stream | charging method / calculation | Not upheld, no recommendations | March 2013 |
| 201105280 | Scottish Borders Council | policy/administration | Not upheld, recommendations | March 2013 |
| 201200127 | Business Stream | leakage | Upheld, recommendations | March 2013 |
| 201200144 | A Medical Practice in the Fife NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | March 2013 |
| 201200170 | The City of Edinburgh Council | secondary school | Some upheld, recommendations | March 2013 |
| 201200191 | Business Stream | charging method / calculation | Not upheld, no recommendations | March 2013 |
| 201200379 | Perth and Kinross Council | council tax (incl community charge) | Some upheld, recommendations | March 2013 |
| 201200391 | East Dunbartonshire Council | policy/administration | Some upheld, recommendations | March 2013 |