| 201602380           | 
                                                                                        East Lothian Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2017           | 
              
          
                                                                                        | 201602584           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Upheld, recommendations           | 
                                                                                        December 2017           | 
              
          
                                                                                        | 201603036           | 
                                                                                        Highland NHS Board           | 
                                                                                        appointments / admissions (delay / cancellation / waiting lists)           | 
                                                                                        Upheld, recommendations           | 
                                                                                        December 2017           | 
              
          
                                                                                        | 201603239           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        December 2017           | 
              
          
                                                                                        | 201603637           | 
                                                                                        Lothian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2017           | 
              
          
                                                                                        | 201604133           | 
                                                                                        Fife NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        December 2017           | 
              
          
                                                                                        | 201604626           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        December 2017           | 
              
          
                                                                                        | 201604707           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        December 2017           | 
              
          
                                                                                        | 201604853           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        December 2017           | 
              
          
                                                                                        | 201604903           | 
                                                                                        Tayside NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        December 2017           |