Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302758 | A Medical Practice in the Forth Valley NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | March 2014 |
| 201302816 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | March 2014 |
| 201302991 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2014 |
| 201303068 | The City of Edinburgh Council | policy/administration | Resolved, no recommendations | March 2014 |
| 201303091 | Scottish Prison Service | other | Not upheld, no recommendations | March 2014 |
| 201303149 | The Moray Council | handling of application (complaints by applicants) | Not upheld, no recommendations | March 2014 |
| 201303169 | Aberdeenshire Council | terminations of tenancy | Some upheld, recommendations | March 2014 |
| 201303185 | The City of Edinburgh Council | council tax | Some upheld, recommendations | March 2014 |
| 201303187 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2014 |
| 201303335 | Greater Glasgow and Clyde NHS Board | complaints handling | Not upheld, no recommendations | March 2014 |