Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100497 | Dumfries and Galloway Council | policy/administration | Some upheld, recommendations | November 2013 |
| 201102334 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2013 |
| 201103811 | South Lanarkshire Council | homeless person issues | Upheld, no recommendations | November 2013 |
| 201200273 | Lothian NHS Board | admission, discharge & transfer procedures | Upheld, recommendations | November 2013 |
| 201200945 | Aberdeen City Council | repairs and maintenance | Some upheld, recommendations | November 2013 |
| 201201202 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | November 2013 |
| 201202393 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2013 |
| 201202598 | Aberdeenshire Council | zoning of local authorities, planning blight, flood prevention | Not upheld, no recommendations | November 2013 |
| 201202850 | Business Stream | leakage | Not upheld, no recommendations | November 2013 |
| 201203102 | Dumfries and Galloway Council | complaints handling | Upheld, recommendations | November 2013 |