Easter closure

Please note that we will be closed from 5pm Thursday 28 March until Tuesday 2 April 2024 for the Easter break. Complaints can still be made via our complaints form but they will not be received until we reopen. Wishing you a happy Easter! 

Technical issues:

The SPSO advice line is currently unavailable due to technical issues which we are working with our telephone provider to resolve.  We apologise for the inconvenience and hope to find a resolution as soon as possible. 

Decision Report 201300285

  • Case ref:
    201300285
  • Date:
    December 2013
  • Body:
    Scottish Prison Service
  • Sector:
    Prisons
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    accuracy of prisoner record

Summary

Mr C complained about the handling of an intelligence entry (adverse information obtained by the Scottish Prison Service (SPS) that affects an individual prisoner) from some years ago. He was concerned that he was not told about the entry at the time. Our investigation found that the SPS had handled this in line with their own processes and the Data Protection Act. They had recorded that Mr C considered the intelligence entry to be inaccurate and had explained why he was not advised of the entry at the time.

Updated: March 13, 2018