Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201801143 | Scottish Prison Service | visits | Not upheld, no recommendations | January 2019 |
| 201801223 | Fife Council | neighbour disputes and anti-social behaviour | Upheld, recommendations | January 2019 |
| 201801280 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | January 2019 |
| 201801384 | University of Strathclyde | special needs - assessment and provision | Not upheld, no recommendations | January 2019 |
| 201801574 | Highland NHS Board | adult social work services (highland nhs only) | Not upheld, no recommendations | January 2019 |
| 201801804 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201801819 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201802160 | North Lanarkshire Council | primary school | Upheld, no recommendations | January 2019 |
| 201802340 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201802678 | A Dentist in the Greater Glasgow & Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2019 |