| 201304731           | 
                                                                                        Business Stream           | 
                                                                                        complaints handling           | 
                                                                                                   | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201304759           | 
                                                                                        Glasgow City Council           | 
                                                                                        cleansing/public conveniences/streets and stairs           | 
                                                                                        Resolved, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201305037           | 
                                                                                        Scottish Prison Service           | 
                                                                                        work (in prison)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201305142           | 
                                                                                        Scottish Prison Service           | 
                                                                                        progression           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201305254           | 
                                                                                        Scottish Prison Service           | 
                                                                                        money           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201305305           | 
                                                                                        Scottish Prison Service           | 
                                                                                        accuracy of prisoner record           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201305340           | 
                                                                                        Scottish Prison Service           | 
                                                                                        earnings           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201003393           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        complaints handling (incl social work complaints procedures)           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201200516           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201200725           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        neighbour disputes and antisocial behaviour           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2014           |