Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Report 201303515

  • Case ref:
    201303515
  • Date:
    June 2014
  • Body:
    Scottish Prison Service
  • Sector:
    Prisons
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    downgrading

Summary

Mr C, who is a prisoner, complained that the prison did not follow procedures when they downgraded him from less secure conditions to more secure. He also complained about the prison’s handling of his complaint.

Prisons are entitled to decide to downgrade a prisoner when evidence is available to suggest that the prisoner may be unsuitable for less secure conditions. We found that the prison followed the proper process and considered all relevant information before deciding to return Mr C to more secure conditions. We were also satisfied that their handling of Mr C’s complaint was reasonable in the circumstances.

Updated: March 13, 2018