Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202207499 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2024 |
| 202208175 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2024 |
| 202209212 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2024 |
| 202303356 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, recommendations | July 2024 |
| 202306836 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Nurses / nursing care | Upheld, recommendations | July 2024 |
| 202306916 | Tayside NHS Board | Nurses / nursing care | Upheld, recommendations | July 2024 |
| 202307268 | West Lothian Health and Social Care Partnership | Kinship care | Resolved, no recommendations | July 2024 |
| 202004623 | North Ayrshire Council | Trading Standards | Not upheld, no recommendations | June 2024 |
| 202008353 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Some upheld, recommendations | June 2024 |
| 202106027 | Aberdeen City Council | Handling of application (complaints by opponents) | Upheld, recommendations | June 2024 |