Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507774 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | July 2016 |
| 201507814 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201507859 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2016 |
| 201507873 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2016 |
| 201507963 | Cairn Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | July 2016 |
| 201507972 | Highland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | July 2016 |
| 201508029 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508067 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2016 |
| 201508074 | The City of Edinburgh Council | repairs and maintenance | Not upheld, no recommendations | July 2016 |
| 201508078 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2016 |