Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Report 201508239

  • Case ref:
    201508239
  • Date:
    August 2016
  • Body:
    Business Stream
  • Sector:
    Water
  • Outcome:
    Not duly made or withdrawn, no recommendations
  • Subject:
    incorrect billing

Summary

Mrs C brought three complaints to us about Business Stream's commercial charging. However, she failed to respond to our contact. We therefore closed the complaint.

Related reading

Updated: March 13, 2018