Easter closure

Please note that we will be closed from 5pm Thursday 28 March until Tuesday 2 April 2024 for the Easter break. Complaints can still be made via our complaints form but they will not be received until we reopen. Wishing you a happy Easter! 

Technical issues:

The SPSO advice line is currently unavailable due to technical issues which we are working with our telephone provider to resolve.  We apologise for the inconvenience and hope to find a resolution as soon as possible. 

Decision Report 201508239

  • Case ref:
    201508239
  • Date:
    August 2016
  • Body:
    Business Stream
  • Sector:
    Water
  • Outcome:
    Not duly made or withdrawn, no recommendations
  • Subject:
    incorrect billing

Summary

Mrs C brought three complaints to us about Business Stream's commercial charging. However, she failed to respond to our contact. We therefore closed the complaint.

Updated: March 13, 2018