Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100995 | Social Care and Social Work Improvement Scotland (SCSWIS) | complaints handling | Not upheld, no recommendations | October 2011 |
| 201100996 | Social Care and Social Work Improvement Scotland (SCSWIS) | complaints handling | Not upheld, no recommendations | October 2011 |
| 201101053 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | October 2011 |
| 201101057 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | October 2011 |
| 201101093 | A Dental Practice, Lothian NHS Board | complaints handling | Not upheld, no recommendations | October 2011 |
| 201101389 | A Medical Practice, Fife NHS Board | policy/administration | Not upheld, action taken by body to remedy, no recommendations | October 2011 |
| 201101581 | Scottish Prison Service | other | Not upheld, no recommendations | October 2011 |
| 201000187 | Inverclyde Council | bullying, secondary school | Some upheld, recommendations | September 2011 |
| 201001991 | West Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2011 |
| 201002146 | Perth and Kinross Council | handling of application (complaints by opponents) | Some upheld, recommendations | September 2011 |