Office closure 

We will be closed on Monday 5 May 2025 for the public holiday.  You can still submit complaints via our online form but we will not respond until we reopen.

New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r 

Decision report 201004587

  • Case ref:
    201004587
  • Date:
    October 2011
  • Body:
    Fife Council
  • Sector:
    Local Government
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    conservation areas; listed buildings; tree preservation orders

Summary
Mr C complained about the council's handling of complaints about unauthorised works being carried out on a neighbouring site. In particular he was concerned about the potential damage to a tree on the site. He also complained about the council's handling of his complaint.

Our investigation found that the council had considered the complaint about alleged unathorised works in line with their Enforcement Charter and that they had responded to Mr C's complaint. We, therefore, did not uphold any of the complaints.
 

Related reading

Updated: March 13, 2018