| 201103001           | 
                                                                                        Scottish Prison Service           | 
                                                                                        personal property           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2012           | 
              
          
                                                                                        | 200903567           | 
                                                                                        A Medical Practice, Greater Glasgow and Clyde NHS Board           | 
                                                                                        Communication, staff attitude, dignity, confidentiality           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201001288           | 
                                                                                        Grampian NHS Board           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201001305           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201001775           | 
                                                                                        Stirling Council           | 
                                                                                        Continuing care           | 
                                                                                        No decision reached           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201002232           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201003016           | 
                                                                                        Dumfries and Galloway Council           | 
                                                                                        Complaints handling (incl Social Work complaints procedures)           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201003592           | 
                                                                                        A Medical Practice, Fife NHS Board           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201003723           | 
                                                                                        Tayside NHS Board           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201004172           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        Complaints handling (including appeals procedures)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2012           |