| 201004919 | Scottish Borders Council | Primary School | Not upheld, no recommendations | July 2011 | 
          
                                                                                        | 201004920 | HM Inspectorate of Education | Policy/administration | No decision reached | July 2011 | 
          
                                                                                        | 201004984 | Scottish Prison Service | Policy/Administration | Upheld, action taken by body to remedy, no recommendations | July 2011 | 
          
                                                                                        | 201005069 | Scottish Prison Service | Clothing | Not upheld, no recommendations | July 2011 | 
          
                                                                                        | 201005089 | Lothian NHS Board | Communication, staff attitude, dignity, confidentiality | Upheld, action taken by body to remedy, no recommendations | July 2011 | 
          
                                                                                        | 201005150 | Lothian NHS Board | Hotel services - food, laundry etc | Some upheld, no recommendations | July 2011 | 
          
                                                                                        | 201005167 | A medical practice, Greater Glasgow and Clyde NHS Board | lists | Not upheld, no recommendations | July 2011 | 
          
                                                                                        | 201005369 | Scottish Prison Service | Progression | Not upheld, no recommendations | July 2011 | 
          
                                                                                        | 201005379 | Scottish Prison Service | Progression | Not upheld, no recommendations | July 2011 | 
          
                                                                                        | 201100082 | Scottish Prison Service | Policy/Administration | Not upheld, no recommendations | July 2011 |