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Decision report 201004933

  • Case ref:
    201004933
  • Date:
    September 2011
  • Body:
    Shetland NHS Board
  • Sector:
    Health
  • Outcome:
    No decision reached
  • Subject:
    clinical treatment / diagnosis

Summary
Mr C complained about the physiotherapy treatment he received from the Board. We did not reach a decision on the issues involved in Mr C's case as we found that it was out of our jurisdiction under Section 7 of the Scottish Public Services Ombudsman Act 2002.
 

Updated: March 13, 2018