Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104504 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2013 |
| 201104512 | Angus Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2013 |
| 201104653 | A Dentist in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
| 201104793 | Scottish Prison Service | personal property | Not upheld, recommendations | January 2013 |
| 201104845 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2013 |
| 201104934 | Business Stream Ltd | water pressure | Some upheld, recommendations | January 2013 |
| 201105350 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
| 201105498 | Lothian NHS Board | admission, discharge and transfer procedures | Some upheld, recommendations | January 2013 |
| 201200020 | Scottish Prison Service | medical assessments/reports | No decision reached | January 2013 |
| 201200229 | Glasgow City Council | complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | January 2013 |