Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201800170 Lothian NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2019
201800216 Tayside NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2019
201800220 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Upheld, recommendations February 2019
201800301 Scottish Prison Service personal property Upheld, recommendations February 2019
201800349 Grampian NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2019
201800619 Lothian NHS Board clinical treatment / diagnosis Upheld, recommendations February 2019
201800660 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations February 2019
201800699 Sanctuary (Scotland) Housing Association Ltd repairs and maintenance Upheld, recommendations February 2019
201800738 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2019
201800745 Lothian NHS Board - Acute Division clinical treatment / diagnosis Upheld, recommendations February 2019