Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102378 | Business Stream Ltd | meter size | Not upheld, no recommendations | March 2012 |
| 201102524 | Lanarkshire NHS Board | property | Not upheld, no recommendations | March 2012 |
| 201102547 | Scottish Water | damage caused / compensation | Not upheld, no recommendations | March 2012 |
| 201102564 | Scottish Water | interruption to supply - unplanned | Upheld, recommendations | March 2012 |
| 201102660 | A Medical Practice, Fife NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | March 2012 |
| 201102675 | Crown Office and Procurator Fiscal Service | policy/administration | Some upheld, action taken by body to remedy, no recommendations | March 2012 |
| 201102686 | Scottish Borders Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2012 |
| 201102709 | East Lothian Council | finance - tenancy charges | Not upheld, no recommendations | March 2012 |
| 201102774 | Lothian NHS Board | policy/administration | Upheld, action taken by body to remedy, no recommendations | March 2012 |
| 201102838 | Argyll and Bute Council | policy/administration | Not upheld, no recommendations | March 2012 |