Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201508239 Business Stream incorrect billing Not duly made or withdrawn, no recommendations August 2016
201508260 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations August 2016
201508268 Edinburgh College communication staff attitude dignity and confidentiality Some upheld, no recommendations August 2016
201508320 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Upheld, recommendations August 2016
201508325 A Council neighbour disputes and anti-social behaviour Upheld, recommendations August 2016
201508439 Inverclyde Council complaints handling (including appeals procedures) Upheld, recommendations August 2016
201508506 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations August 2016
201508516 Business Stream meter size Upheld, recommendations August 2016
201508524 Greater Glasgow and Clyde NHS Board nurses / nursing care Some upheld, recommendations August 2016
201508549 Scottish Prison Service disciplinary charges - orderly room proceedings Some upheld, recommendations August 2016