Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201504595 | The City of Edinburgh Council | council tax | Some upheld, recommendations | May 2016 |
| 201504628 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201504724 | Scottish Prison Service | visits | Not upheld, recommendations | May 2016 |
| 201504847 | A Medical Practice in the Tayside NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | May 2016 |
| 201504898 | Glasgow City Council | council tax | Upheld, recommendations | May 2016 |
| 201504921 | Aberdeen City Council | claims for damage, injury, loss | Upheld, recommendations | May 2016 |
| 201505033 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | May 2016 |
| 201505278 | Scottish Qualifications Authority | handling of application | Not upheld, no recommendations | May 2016 |
| 201505304 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201505349 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | policy / administration | Resolved, no recommendations | May 2016 |