| 201304436 | Glasgow City Council | civic amenity/waste | Some upheld, recommendations | May 2014 | 
          
                                                                                        | 201304454 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | May 2014 | 
          
                                                                                        | 201304464 | Scottish Prison Service | personal property | Not upheld, no recommendations | May 2014 | 
          
                                                                                        | 201304510 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2014 | 
          
                                                                                        | 201304535 | Scottish Prison Service | confidentiality, complaints handling | Upheld, recommendations | May 2014 | 
          
                                                                                        | 201304536 | Grampian NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | May 2014 | 
          
                                                                                        | 201304561 | Lanarkshire NHS Board | complaints handling |  | May 2014 | 
          
                                                                                        | 201304563 | South Lanarkshire Council | complaints handling (incl social work complaints procedures) | No decision reached | May 2014 | 
          
                                                                                        | 201304635 | Scottish Prison Service | personal property | Not upheld, no recommendations | May 2014 | 
          
                                                                                        | 201304704 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2014 |