Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201305032 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations April 2015
201305092 Falkirk Council local housing allowance and council tax benefit Upheld, recommendations April 2015
201305188 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations April 2015
201305212 Lothian NHS Board clinical treatment / diagnosis Upheld, recommendations April 2015
201305243 Tayside NHS Board communication / staff attitude / dignity / confidentiality Upheld, no recommendations April 2015
201305403 Aberdeenshire Council maintenance and repair of roads Not upheld, no recommendations April 2015
201305445 North Lanarkshire Council advertisement of proposals: notification and hearing of objections Some upheld, action taken by body to remedy, no recommendations April 2015
201305465 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations April 2015
201305870 Business Stream charging method / calculation Some upheld, recommendations April 2015
201305901 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations April 2015