Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201803778 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
| 201803887 | Edinburgh Napier University | student discipline | Not upheld, no recommendations | May 2019 |
| 201804025 | Edinburgh Health and Social Care Partnership | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
| 201804616 | East Dunbartonshire Council | special educational needs - assessment & provision | Upheld, recommendations | May 2019 |
| 201805122 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
| 201805512 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2019 |
| 201805548 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
| 201805658 | Highland NHS Board | nurses / nursing care | Some upheld, no recommendations | May 2019 |
| 201805707 | A Dentist in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
| 201805767 | Fife Council | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | May 2019 |