Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201502190 | Glasgow City Council | non-domestic rates | Upheld, recommendations | December 2015 |
| 201502284 | East Lothian Council | repairs and maintenance | Not upheld, no recommendations | December 2015 |
| 201502309 | Scottish Prison Service | visits | Upheld, recommendations | December 2015 |
| 201502335 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Upheld, no recommendations | December 2015 |
| 201502371 | A Medical Practice in the Tayside NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2015 |
| 201502425 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | December 2015 |
| 201502488 | Scottish Prison Service | removal from association/segregation | Upheld, recommendations | December 2015 |
| 201502537 | River Clyde Homes | applications, allocations, transfers & exchanges | Upheld, recommendations | December 2015 |
| 201502577 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201502634 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Not upheld, no recommendations | December 2015 |