Easter closure 

Our office will be closed Friday 3 April to Monday 6 April for the Easter break.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201608076 Glasgow City Council refuse collection & bins Upheld, recommendations October 2017
201608133 Orkney Islands Council applications, allocations, transfers & exchanges Not upheld, no recommendations October 2017
201608251 Glasgow City Council refuse collection & bins Upheld, recommendations October 2017
201608569 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, recommendations October 2017
201608586 A Medical Practice in the Grampian NHS Board area lists (incl difficulty registering and removal from lists) Upheld, recommendations October 2017
201608767 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2017
201608769 Perth and Kinross Council repairs and maintenance Not upheld, no recommendations October 2017
201608798 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations October 2017
201608871 Argyll and Bute Council animals/abattoirs/kennels/dog wardens Upheld, recommendations October 2017
201608895 West Lothian Council sales and leases of property including excambions Not upheld, no recommendations October 2017