Easter closure 

Our office will be closed Friday 3 April to Monday 6 April for the Easter break.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201603021 The Highland Council improvements and renovation Upheld, recommendations August 2017
201603128 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations August 2017
201603361 Greater Glasgow and Clyde NHS Board - Acute Services Division admission / discharge / transfer procedures Not upheld, no recommendations August 2017
201603545 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, recommendations August 2017
201604009 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2017
201604078 Midlothian Council neighbour disputes and anti-social behaviour Upheld, recommendations August 2017
201604173 Glasgow Caledonian University complaints handling Not upheld, no recommendations August 2017
201604467 A Dentist in the Tayside NHS Board area clinical treatment / diagnosis Not upheld, no recommendations August 2017
201604595 East Dunbartonshire Council home helps, concessions, grants, charges for services Upheld, recommendations August 2017
201605508 Dumfries and Galloway NHS Board communication / staff attitude / dignity / confidentiality Not duly made or withdrawn, no recommendations August 2017