Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304141 | North Ayrshire Council | complaints handling (incl social work complaints procedures) | Not upheld, recommendations | March 2015 |
| 201304592 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201304599 | Forestry Commission Scotland | policy/administration | Not upheld, no recommendations | March 2015 |
| 201304734 | Tayside NHS Board | complaints handling | Upheld, recommendations | March 2015 |
| 201305035 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2015 |
| 201305357 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2015 |
| 201305448 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201305791 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2015 |
| 201305951 | Scottish Prison Service | personal property | March 2015 | |
| 201306155 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |