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Decision Report 201402950

  • Case ref:
    201402950
  • Date:
    April 2015
  • Body:
    East Dunbartonshire Council
  • Sector:
    Local Government
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    complaints handling (incl social work complaints procedures)

Summary

Mrs C complained that the council rejected a new complaint following a complaints review panel. We found that the council had considered her complaint and had decided, as they were entitled to, that Mrs C was raising the same or similar points as had already been dealt with. In light of this, we did not uphold Mrs C's complaint.

Related reading

Updated: March 13, 2018