| 201100411 | The City of Edinburgh Council | Complaints handling | No decision reached | November 2011 | 
          
                                                                                        | 201100439 | Scottish Prison Service | Complaints Handling | Some upheld, action taken by body to remedy, no recommendations | November 2011 | 
          
                                                                                        | 201100765 | A Dental Practice, Lothian NHS Board | Clinical treatment / Diagnosis | Upheld, no recommendations | November 2011 | 
          
                                                                                        | 201100893 | Scottish Prison Service | Complaints Handling | Not upheld, no recommendations | November 2011 | 
          
                                                                                        | 201100947 | Scottish Prison Service | Home Detention Curfew | Not upheld, no recommendations | November 2011 | 
          
                                                                                        | 201101010 | Scottish Prison Service | Progression | Not upheld, no recommendations | November 2011 | 
          
                                                                                        | 201101066 | A Medical Practice, Grampian NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | November 2011 | 
          
                                                                                        | 201101139 | Scottish Prison Service | Legal Correspondence | Not upheld, action taken by body to remedy, no recommendations | November 2011 | 
          
                                                                                        | 201101150 | A Medical Practice, Tayside NHS Board | Complaints handling | Upheld, recommendations | November 2011 | 
          
                                                                                        | 201101169 | A Medical Practice, Ayrshire and Arran NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | November 2011 |