Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201709235 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2018
201709275 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Some upheld, recommendations October 2018
201800070 Aberdeen City Council handling of application (complaints by opponents) Not upheld, no recommendations October 2018
201800189 Scottish Ambulance Service failure to send ambulance / delay in sending ambulance Upheld, recommendations October 2018
201800223 Angus Council unauthorised developments: enforcement action/stop and discontinuation notices Not upheld, no recommendations October 2018
201800304 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations October 2018
201800398 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2018
201800429 University of Edinburgh academic appeal / exam results / degree classification Not upheld, no recommendations October 2018
201800487 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations October 2018
201800547 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2018