Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303355 | The City of Edinburgh Council | applications, allocations, transfers & exchanges | Upheld, recommendations | August 2014 |
| 201303807 | A Medical Practice in the Lanarkshire NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | August 2014 |
| 201303934 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201303972 | Scottish Prison Service | risk management | Upheld, recommendations | August 2014 |
| 201303975 | A Council | primary school | Not upheld, no recommendations | August 2014 |
| 201304024 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | August 2014 |
| 201304192 | The Highland Council | complaints handling | Upheld, recommendations | August 2014 |
| 201304264 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201304301 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201304404 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2014 |