Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202306085 | Health and Social Care Partnership | Clinical treatment / Diagnosis | Upheld, recommendations | April 2025 |
| 202306373 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202306728 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202308924 | Albyn Housing Society Ltd | Neighbour disputes and anti-social behaviour | Upheld, recommendations | April 2025 |
| 202308932 | Glasgow City Council | Primary School | Upheld, recommendations | April 2025 |
| 202400103 | Lanarkshire NHS Board | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | April 2025 |
| 202400112 | Glasgow City Health and Social Care Partnership | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | April 2025 |
| 202401251 | Glasgow City Health and Social Care Partnership | Child protection | Not upheld, no recommendations | April 2025 |
| 202402009 | Falkirk Council | Repairs and maintenance | Upheld, recommendations | April 2025 |
| 202403098 | South Lanarkshire Council | Handling of application (complaints by opponents) | Upheld, recommendations | April 2025 |