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Decision Report 202311539

  • Case ref:
    202311539
  • Date:
    June 2025
  • Body:
    Dumfries and Galloway Council
  • Sector:
    Local Government
  • Outcome:
    Resolved, no recommendations
  • Subject:
    Child protection

Summary

C complained that the council unreasonably failed to carry out and progress police checks for two individuals who have contact with their grandchild.

After notifying the council of our investigation, they agreed to provide C with a fuller apology and assurance that this would not happen again. C was happy with this outcome. Therefore, we closed the complaint as resolved.

Related reading

Updated: June 18, 2025