| 201101175           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Transfer to Another Prison           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 201101184           | 
                                                                                        A Medical Practice, Lothian NHS Board           | 
                                                                                        Communication, staff attitude, dignity, confidentiality           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 201101196           | 
                                                                                        West Lothian Council           | 
                                                                                        Handling of application (complaints by opponents)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 201101201           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Policy/Administration           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 201101210           | 
                                                                                        Fyne Homes           | 
                                                                                        Complaints handling           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 201101257           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Education           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 201101383           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Progression           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 201101523           | 
                                                                                        Lothian NHS Board           | 
                                                                                        Policy/administration, communication           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 200904203           | 
                                                                                        East Ayrshire Council           | 
                                                                                        building standards           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2011           | 
              
          
                                                                                        | 201001246           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2011           |