Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404170 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201404209 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201404381 | Scottish Ambulance Service | appliances / equipment / premises | Upheld, recommendations | December 2015 |
| 201404666 | Eildon Housing Association Ltd | improvements and renovation | Not upheld, no recommendations | December 2015 |
| 201404826 | Business Stream | charging method / calculation | Not upheld, recommendations | December 2015 |
| 201404886 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201405012 | Ayrshire and Arran NHS Board | continuing care | Not upheld, no recommendations | December 2015 |
| 201405120 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201405122 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | December 2015 |
| 201405178 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2015 |