Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508063 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2016 |
| 201508081 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201508083 | Lothian NHS Board | policy / administration | Upheld, recommendations | December 2016 |
| 201508163 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2016 |
| 201508175 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | December 2016 |
| 201508184 | University of Strathclyde | academic appeal/exam results/degree classification | Some upheld, recommendations | December 2016 |
| 201508242 | Scottish Prison Service | progression | Not upheld, no recommendations | December 2016 |
| 201508292 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2016 |
| 201508328 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201508342 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2016 |