Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104453 | Skills Development Scotland | Policy/administration | Not upheld, no recommendations | July 2012 |
| 201104524 | Mental Welfare Commission for Scotland | Policy/administration | Some upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201104528 | A Medical Practice in the Lanarkshire NHS Board area | Appointments/Admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | July 2012 |
| 201104549 | Scottish Water | Damage caused / compensation | Not upheld, no recommendations | July 2012 |
| 201104634 | University of Aberdeen | Admissions | Not upheld, no recommendations | July 2012 |
| 201104820 | Scottish Water | Damage caused / compensation | Not upheld, no recommendations | July 2012 |
| 201104877 | Scottish Prison Service | Disciplinary Charges - Orderly Room Proceedings | Not upheld, no recommendations | July 2012 |
| 201104879 | Scottish Prison Service | Visits | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201104902 | Scottish Water | Policy/administration | Not upheld, no recommendations | July 2012 |
| 201104967 | Scottish Prison Service | Visits | Some upheld, recommendations | July 2012 |