Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201601872 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | March 2017 |
| 201602355 | Forth Valley College of Further and Higher Education | admissions | Not upheld, no recommendations | March 2017 |
| 201602406 | The City of Edinburgh Council | complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | March 2017 |
| 201602419 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2017 |
| 201602615 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | March 2017 |
| 201602908 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201603113 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201603803 | Perth and Kinross Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | March 2017 |
| 201603886 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201603937 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |