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Decision Report 201603937

  • Case ref:
    201603937
  • Date:
    March 2017
  • Body:
    Greater Glasgow and Clyde NHS Board
  • Sector:
    Health
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    clinical treatment / diagnosis

Summary

Mr C asked the prison health centre to prescribe him a medicine used in the treatment of opiate addiction. The prison health centre refused and explained to Mr C that he did not meet the relevant criteria.

We took independent medical advice. We found that the decision to refuse to prescribe Mr C the medicine he requested was taken following a thorough clinical assessment and that the care and treatment given to him was reasonable. We therefore did not uphold Mr C's complaint.

Updated: March 13, 2018