Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704215 | Lanarkshire NHS Board | admission / discharge / transfer procedures | Some upheld, recommendations | November 2018 |
| 201704657 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | November 2018 |
| 201704678 | Scottish Prison Service | food | Upheld, recommendations | November 2018 |
| 201705076 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2018 |
| 201705257 | Tayside NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | November 2018 |
| 201705314 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2018 |
| 201705807 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2018 |
| 201705818 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2018 |
| 201705851 | Glasgow City Health and Social Care Partnership | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | November 2018 |
| 201705948 | University of Strathclyde | teaching and supervision | Not upheld, recommendations | November 2018 |