Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201705733 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2018 |
| 201705769 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |
| 201705815 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201705817 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |
| 201705833 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201705871 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201706120 | Blue Business Water Ltd | communication / consultation | Not upheld, no recommendations | September 2018 |
| 201706364 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |
| 201706645 | Lothian NHS Board | policy / administration | Not upheld, no recommendations | September 2018 |
| 201706831 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2018 |