Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201601436 | Fife Council | applications, allocations, transfers & exchanges | Some upheld, recommendations | March 2017 |
| 201601871 | Business Stream | meter size | Not upheld, no recommendations | March 2017 |
| 201601872 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | March 2017 |
| 201602355 | Forth Valley College of Further and Higher Education | admissions | Not upheld, no recommendations | March 2017 |
| 201602406 | The City of Edinburgh Council | complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | March 2017 |
| 201602419 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2017 |
| 201602615 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | March 2017 |
| 201602908 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201603113 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201603803 | Perth and Kinross Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | March 2017 |