Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201508328 Lothian NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2016
201508342 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Some upheld, recommendations December 2016
201508349 Scottish Prison Service access to medical care/treatment Not duly made or withdrawn, no recommendations December 2016
201508373 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2016
201508381 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2016
201508409 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2016
201508423 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Some upheld, recommendations December 2016
201508471 Scottish Prison Service removal from association/segregation Not duly made or withdrawn, no recommendations December 2016
201508622 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2016
201508655 Aberdeenshire Housing Partnership communication staff attitude dignity and confidentiality Not duly made or withdrawn, no recommendations December 2016