| 201303203 |
Scottish Prison Service |
complaints handling |
Upheld, recommendations |
May 2014 |
| 201303377 |
Scottish Prison Service |
legal correspondence |
Some upheld, recommendations |
May 2014 |
| 201303552 |
Forth Valley NHS Board |
appointments / admissions (delay / cancellation / waiting lists) |
Upheld, action taken by body to remedy, no recommendations |
May 2014 |
| 201303682 |
Greater Glasgow and Clyde NHS Board |
clinical treatment / diagnosis |
Not upheld, recommendations |
May 2014 |
| 201303813 |
Scottish Prison Service |
personal property |
Resolved, no recommendations |
May 2014 |
| 201304213 |
Greater Glasgow and Clyde NHS Board |
complaints handling |
Upheld, recommendations |
May 2014 |
| 201304327 |
University of Edinburgh |
communication, staff attitude, dignity, confidentiality |
Not upheld, no recommendations |
May 2014 |
| 201304371 |
Edinburgh Napier University |
academic appeal/exam results/degree classification |
Upheld, recommendations |
May 2014 |
| 201304407 |
East Lothian Council |
repairs and maintenance |
Not upheld, no recommendations |
May 2014 |
| 201304427 |
Fife Council |
aids and adaptations |
Not upheld, no recommendations |
May 2014 |