Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201702727 | South Lanarkshire Health and Social Care Partnership | child services and family support | Resolved, no recommendations | April 2018 |
| 201702824 | Western Isles NHS Board | policy / administration | Upheld, recommendations | April 2018 |
| 201703103 | Dumfries and Galloway Council | child services and family support | Upheld, recommendations | April 2018 |
| 201703294 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201703571 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201703852 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201704002 | Aberdeen City Council | repairs and maintenance | Upheld, recommendations | April 2018 |
| 201704181 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201704238 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201704364 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | April 2018 |