Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004043 | Stirling Council | Policy/administration | Not upheld, no recommendations | August 2011 |
| 201004238 | The City of Edinburgh Council | Council Tax (incl Community Charge) | Resolved, action taken by body to remedy | August 2011 |
| 201004241 | South Lanarkshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | August 2011 |
| 201004348 | A Medical Practice, Greater Glasgow and Clyde NHS Board | Policy/administration | Upheld, recommendations | August 2011 |
| 201004355 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Some upheld, recommendations | August 2011 |
| 201004494 | South Lanarkshire Council | Complaints handling | Some upheld, action taken by body to remedy, no recommendations | August 2011 |
| 201004625 | Scottish Prison Service | Policy/Administration | Not upheld, no recommendations | August 2011 |
| 201004626 | Scottish Prison Service | Custodial services | Not upheld, recommendations | August 2011 |
| 201004685 | Ayrshire and Arran NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | August 2011 |
| 201004741 | Aberdeenshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | August 2011 |