Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200240 | A Medical Practice in the Ayrshire and Arran NHS Board area | communication, staff attitude, dignity, confidentiality | Upheld, recommendations | December 2012 |
| 201200259 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2012 |
| 201200268 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2012 |
| 201200269 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, action taken by body to remedy, recommendations | December 2012 |
| 201200308 | Lothian NHS Board - Acute Division | clinical treatment/diagnosis | Not upheld, no recommendations | December 2012 |
| 201200326 | Falkirk Council | capital works, renovation, central heating, double glazing, etc | Some upheld, recommendations | December 2012 |
| 201200327 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2012 |
| 201200333 | Falkirk Council | finance - rent | Not upheld, action taken by body to remedy, no recommendations | December 2012 |
| 201200344 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, no recommendations | December 2012 |
| 201200393 | Fife Council | primary school | Not upheld, no recommendations | December 2012 |