Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision report 201002513

  • Case ref:
    201002513
  • Date:
    December 2012
  • Body:
    Crown Office and Procurator Fiscal Service
  • Sector:
    Scottish Government and Devolved Administration
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    policy/administration

Summary

Mr C complained that the Crown Office and Procurator Fiscal Service (COPFS) (including the Lord Advocate) had failed to adequately respond to correspondence from him. Having carefully reviewed the correspondence between Mr C and the COPFS, we were satisfied that the responses he received were adequate and in line with the COPFS customer feedback policy.

Related reading

Updated: March 13, 2018