Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507774 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | July 2016 |
| 201507814 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201507859 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2016 |
| 201507873 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2016 |
| 201507963 | Cairn Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | July 2016 |
| 201507972 | Highland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | July 2016 |
| 201508029 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508067 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2016 |
| 201508074 | The City of Edinburgh Council | repairs and maintenance | Not upheld, no recommendations | July 2016 |
| 201508078 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2016 |